Privacy Policy

Introduction

Nijiworks ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use, share, and protect it.

By using our Service, you agree to the terms of this Privacy Policy.

Information We Collect

1. Information You Provide Directly

• Account information: name, email address, password
• Profile information: display name, profile picture, bio
• Shipping information: delivery address, phone number
• Payment information: credit card details (securely processed through Stripe)
• Seller information: store name, bank account details (for payouts)

2. Information Collected Automatically

• Device information: IP address, browser type, operating system
• Usage data: pages viewed, products clicked, search queries
• Cookies: used for session management and analytics purposes

How We Use Your Information

• Provide and operate the Service
• Process orders and arrange shipping
• Process payments
• Provide customer support
• Send important notifications (order confirmations, shipping updates, etc.)
• Improve the Service and develop new features
• Detect and prevent fraud
• Comply with legal obligations

Information Sharing

We do not share your personal information with third parties except in the following cases:

• With Sellers: We share information necessary for shipping (name, delivery address) with sellers.
• Service Providers: We share information with service providers such as payment processors (Stripe) and hosting providers (Vercel, Supabase).
• Legal Requirements: We may disclose information when required by law or in response to legal processes.
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Payment information is securely processed by Stripe (PCI DSS compliant)
• Encrypted password storage
• Access controls and logging

Data Retention

We retain your information for as long as necessary to provide the Service or to comply with legal obligations. When you delete your account, we will delete your personal information within a reasonable time, though we may retain some information if required by law or for legitimate business purposes.

Your Rights

You have the following rights:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Data Portability: Request a copy of your data in a machine-readable format.
• Opt-out: Opt out of marketing communications.

California Residents Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: The right to know what categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to Delete: The right to request deletion of personal information we have collected from you.
• Right to Non-Discrimination: The right not to be discriminated against for exercising your privacy rights.

We do not "sell" your personal information (as defined by the CCPA).

International Data Transfers

We are based in Japan but use service providers in the United States and other countries. Your information may be transferred to and stored in countries with different data protection laws than your country of residence. We take appropriate measures to protect your information.

Use of Cookies

We use cookies for the following purposes:

• Essential Cookies: Maintain login status, session management
• Analytics Cookies: Analyze Service usage

You can disable cookies in your browser settings, but some features may be limited.

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. If there are significant changes, we will notify you through the Service or by email. By continuing to use the Service after changes become effective, you agree to the updated Policy.